Get Connected With Website Traffic In Real-Time

Live chat connects the customer to a representative using messaging software. As a result, it can significantly expand the number of leads and sales.

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Live Chat

Live Chat makes your site come to life. This allows you to respond quickly and efficiently to visitor inquiries. All it takes is simply adding a chat widget to your website

Live Chat Services
Offer 24/7 Live Chat

We offer multiple products and pricing options, and any sized business can offer live chat on their website. Without around-the-clock coverage, you could be missing nearly half the leads you could be getting from your live chat provider.

Live Chat Breakdown

63%

of customers said they were more likely to return to a website that offers live chat.

4-8x

live chat can generate 4-8x more leads from your website.

Award-winning design services for any industry or business at an affordable rate.

Leave Your Live Chat to Us
Branded Content

We make it as simple as possible for you to add chat to your site. We'll create scripts, add automated agents with canned responses, train live agents, and send you leads in real time.

Don’t Lose Potential Website Leads
Relevant State-of-the-Art Content

Live Chat ensures you don’t miss new leads that are checking your site out. Adding live chat makes the most of your marketing dollars to drive visitors to your site.

Improve Your ROI
Increase credibility and influence in your local market

Live Chat helps keep consumers engaged and moving down the pipeline to becoming a customer.

Stand Out From The Competition
Coincide Your Business

Chat allows consumers to communicate with one another, which is 63% more likely to make them revisit your site or make a purchase. Get a leg up on the competition by offering live chat, improve your online presence, and leave a lasting impression on consumers that visit your site.

Philly Online Marketing: The Smart Way to Philly Online Marketing Consumers
Unique Collaborations and Services

Businesses are empowered by the unbeatable insights we provide them of 155MM consumers. Our best practices derive from the 150K conversations and chats we answer monthly and the 2.2K campaigns we manage for our clients. Philly Online Marketing is a simplified way to market and deliver results.

Call Connect
Professional Presentation

During your normal business hours, our Live Agents and Automated Agents can connect leads and prospects to you by phone straight from a chat, allowing you to take advantage of a hot lead while they are actively on your site to continue the sales process with real results that produce.

Text to Chat
Branded Content

Visitors can also send text messages to our live agents from their mobile phones (except HIPAA). The agent treats the text message as a chat. You will see it as another trackable lead, with a chat transcript for you to follow up on.

Instant Transcripts & Leads
Increase credibility and influence in your local market

After a chat, you will receive an email or text message notification. It will include a transcript of the conversation and contact information for the prospect. To maximize your chances of securing the deal, we suggest you follow up immediately. By allowing you to review the agent's responses, you can customize the chat script to increase conversions.

Multiple Chat Support Options
Branded Content

You have the option of a live human agent or an automated chatbot. You can use our hybrid self-service model to fully control your online chat. Website chats can be managed by you and your team during business hours. We can handle your overflow as well as cover your non-business hours.

HIPAA Compliance
Relevant State-of-the-Art Content

We have a secure solution if you are subject to HIPAA or manage sensitive customer information and data. Lead notifications will be sent to you, which include a link to our secure portal to access the lead.

Reporting and Marketing Automation
Increase credibility and influence in your local market

Live Chat is compatible with Client Center with lead engagement, our unique technology for managing leads. You can track all chat leads, as well as calls and forms filled in, view analytics, and connect with the leads via automated email and text marketing campaigns to turn them into customers.

How It Works

Step1
Visitor Browses Your Site

The visitor has questions about the services or products you offer and are looking for answers.

Step2
Engagement

A live agent or bot will field the chat and provide that visitor with real time information. Collect some basic data like name and email to build your email list.

Step3
Follow Up

Send an email follow up email with a full transcription of the chat for them to reference. See if they have any further questions.

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Success Stories

We’ve won a few applauses. Read what our clients have to say.

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Philly Online Marketing team helped me grow my business to great new heights. They handled my social media marketing better than ever. You can rely on them for Search Engine Marketing. Highly Recommended!

Chris James
Plumbing
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This is an amazing team of professionals who work day in and day out to make sure they deliver nothing but the best. I'm impressed with their zeal to ensure their client grows with them. Definitely hiring them again for future prospects.

Oileen Gilbert
Restaurateur
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Philly Online Marketing team helped me grow my business to great new heights. They handled my social media marketing better than ever. You can rely on them for Search Engine Marketing. Highly Recommended!

Chris James
Plumbing
http://www.phillyonlinemarketing.com/wp-content/uploads/2022/08/central-washing-1.png

This is an amazing team of professionals who work day in and day out to make sure they deliver nothing but the best. I'm impressed with their zeal to ensure their client grows with them. Definitely hiring them again for future prospects.

Oileen Gilbert
Restaurateur

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